Troubleshooting

The explorer is empty or returns permission errors#

Confirm the selected account and token scopes. Test the same resource in the Cloudflare dashboard. A token can authenticate successfully while lacking access to a particular service.

Local resources do not match production#

Check the Local Dev context, Wrangler configuration, and persisted local state. Local D1/KV/R2 data is separate from remote data; select the intended context before querying or editing it.

Logs or traces are absent#

Select the correct Worker, account, and time range. Check whether requests actually occurred and whether observability is enabled for that Worker. Refresh a panel after correcting permissions or configuration.

Report an issue#

Use email support and include:

• Your IDE edition and full build number from Help → About.
• The installed plugin version; this manual covers 2026.2.7.
• Relevant external-tool versions, the failing action, and a small reproducible example.
• The error message and relevant log excerpt, with credentials and private project data removed.

Use Help → Show Log in Finder/Explorer to locate IDE logs when requested. Describe what you expected to happen and whether the same operation works from a terminal.